Nabil Bank Limited has strongly rejected allegations that it violated customer privacy by leaking banking transaction details. The bank stated that the claims circulating on social media and in some media outlets are baseless, unverified, and misleading, and has expressed serious concern over such misinformation.
The bank clarified that a news article published in Kantipur Daily on 2083 Baisakh 9 BS, titled “Increasing questions after disclosure of Home Minister Gurung’s financial transactions,” cited information obtained from investigative agencies. However, Nabil Bank stated that it is being unfairly targeted based on interpretations of that report, and that any attempt to portray the bank as involved in unauthorized disclosure is part of a deliberate misinformation campaign.
Nabil Bank emphasized that it does not provide customer information or transaction details to anyone except the customer themselves, authorized representatives, or regulatory and investigative authorities through proper legal procedures. The bank firmly denied any claims of unauthorized data sharing.
The bank further stated that its core banking system maintains a complete audit trail of any access to customer data, including details of which employee accessed information, on which date, and for what purpose. It added that it strictly follows prevailing laws, regulations, internal governance standards, and banking confidentiality protocols.
With over four decades of operation, Nabil Bank highlighted that customer confidentiality is a fundamental principle of banking ethics and assured that it will not compromise on it under any circumstances. The bank also warned that it will pursue legal action under the Electronic Transactions Act 2063 BS and other applicable laws against individuals or entities spreading false or misleading information.
The bank has urged customers and stakeholders not to believe in such misinformation and reiterated its commitment to providing secure, reliable, and high-quality banking services.
📌 This article was originally published on https://bajarkochirfar.com. Translated with the help of AI and reviewed by our editorial team.
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