The Ministry of Industry, Commerce, and Supplies has proposed strict inspection, monitoring, and enforcement measures for e-commerce firms under the draft E-Commerce Guidelines, 2082.
The government is preparing to strictly enforce inspection, monitoring, and action against e-commerce firms. The draft ‘E-Commerce Guidelines, 2082’, released by the Ministry of Industry, Commerce, and Supplies, clearly outlines procedures for oversight and compliance enforcement.
According to the draft, the department will appoint inspection officers under Section 27 of the E-Commerce Act, 2081 to conduct regular inspections and monitoring of e-commerce firms. During inspections, experts such as cybersecurity specialists, ICT professionals, consumer rights representatives, tax officials, media personnel, and other relevant government agency representatives may also participate as needed.
Firms are required to provide all necessary documents, records, and details for inspections. The department may verify the existence of the platform, sale of goods or services as labeled, delivery and return processes, cybersecurity practices, protection of consumer personal information, and payment system compliance. If any violations of the Act or guidelines are detected during inspection, the department may take action against the firm in accordance with the E-Commerce Act, 2081 and other prevailing laws.
Before finalizing the guidelines, the ministry is collecting feedback from stakeholders. Suggestions or amendments can be submitted within seven days via email to [email protected].
This article was originally published on https://bajarkochirfar.com. Translated with the help of AI and reviewed by our editorial team.

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